Terms of service

DISTANCE SALES AGREEMENT

ARTICLE 1 - PARTIES

1.1. SELLER INFORMATION
Company Name: İNTAŞLAR TEKSTİL SANAYİ VE TİCARET LİMİTED ŞİRKETİ
Address: 871 Sokak No: 70-72, Kemeraltı, Konak / İzmir, Türkiye
Phone: +90 (232) 425 35 02
E-mail: intaslarfabric@gmail.com
Tax Office: Kemeraltı
Tax No: 4781097213

1.2. BUYER INFORMATION
Name / Company Name: [Billing/order holder's details]
Delivery Address: [Order delivery address]
Phone: [Customer phone number]
E-mail: [Customer e-mail address]

ARTICLE 2 - SUBJECT
The subject of this Agreement concerns the sale and delivery of the product ordered electronically by the BUYER from the SELLER's website "www.intaslarfabric.com", the characteristics and sale price of which are stated below. It sets out the rights and obligations of the parties in accordance with Turkish Law No. 6502 on the Protection of the Consumer and the Regulation on Distance Contracts. For orders shipped into the European Union, the BUYER additionally benefits from the rights granted under applicable EU consumer protection law.

ARTICLE 3 - PRODUCT AND PRICE INFORMATION
The type, kind, quantity, sale price, payment method, and delivery details of the product(s) purchased electronically are as set out below.

Product Name and Code: [Generated automatically by the system]
Sale Type: [Cut-to-order / Piece Fabric / Defective Item]
Quantity: [Generated automatically by the system]
Sale Price (VAT included): .....
Shipping Fee: .....
Total Amount: .....
Payment Method: Credit Card / Bank Transfer

ARTICLE 4 - GENERAL PROVISIONS
4.1. The BUYER declares that they have read and are informed of the essential characteristics, sale price, payment method, and delivery details of the product subject to this Agreement on the website "www.intaslarfabric.com", and that they have given the necessary confirmation electronically.

4.2. The product subject to the Agreement is delivered within the period explained in the preliminary information on the website, depending on the distance of the BUYER's location, not exceeding the legal period of 30 days.

4.3. Delivery of the product is conditional upon this Agreement being confirmed electronically and the price being paid.

ARTICLE 5 - RIGHT OF WITHDRAWAL (GENERAL)
5.1. The BUYER has the right to withdraw from the Agreement by rejecting the product within 14 (fourteen) days from the date of delivery, without providing any justification. This right is valid subject to the "Exceptions" set out in Article 6.

5.2. For orders shipped into the European Union, the BUYER may exercise the 14 (fourteen) day right of withdrawal as guaranteed under EU consumer law, subject to the same exceptions in Article 6.

5.3. In return transactions, if the product is shipped via the SELLER's contracted carrier, the return shipping cost is borne by the SELLER. For external shipments, the shipping cost is borne by the BUYER.

ARTICLE 6 - PRODUCTS NOT ELIGIBLE FOR THE RIGHT OF WITHDRAWAL
Pursuant to Article 15 of the Regulation on Distance Contracts (and the equivalent exceptions under EU consumer law), the right of withdrawal cannot be exercised in the following cases:

A) CUT-TO-ORDER (BY THE METER) FABRIC: Standard fabrics purchased from our company are cut from the roll to the specific length specified by the BUYER in their order (e.g. 1.25 m, 3.80 m). As these are prepared to the BUYER's personal specifications, their return or exchange for change-of-mind reasons is legally NOT POSSIBLE unless the product is defective. Please choose your measurements carefully when ordering.

B) PIECE FABRIC / OPPORTUNITY ITEMS: For "Piece Fabric" products sold in fixed, pre-cut units, the right of withdrawal may be exercised within 14 days, provided the product is unused and its packaging is intact.

ARTICLE 7 - DEFECTIVE GOODS AND RETURN CONDITIONS (IMPORTANT)
7.1. The BUYER should inspect the product before accepting delivery. If there is damage to the shipping package, a report should be drawn up with the carrier.

7.2. In the event of a hidden manufacturing defect originating from our company (weaving error, wrong product, etc.), the BUYER's right to return and exchange is reserved even if the product is cut-to-order.

7.3. PRODUCTS SOLD AS DEFECTIVE / OUTLET (EXCEPTION): For products sold under the labels "DEFECTIVE", "SECOND QUALITY", "OUTLET", "DEADSTOCK", or "FLAWED", offered at a discounted price with the defect disclosed to the BUYER in advance, the BUYER is deemed to have purchased the product knowingly accepting that defect. Therefore, the return or exchange of such products cannot be requested on the grounds of defects disclosed before the sale (tears, stains, color differences, etc.). Our liability for defects does not cover the flaws previously declared for these products.

ARTICLE 8 - RESOLUTION OF DISPUTES
In the application of this Agreement, the Consumer Arbitration Committees and Consumer Courts are authorized within the monetary limits announced annually by the Turkish Ministry of Trade. For consumers resident in the European Union, mandatory local consumer protection rights remain reserved.

SELLER: İNTAŞLAR TEKSTİL SANAYİ VE TİCARET LİMİTED ŞİRKETİ
BUYER: [Customer Name]
DATE: [System Date]